SHIPPING INFORMATION

Delivery Time

The delivery time for your order is divided into two parts:

• Processing Time: 2-7 days
• Shipping Time: 7-15 days
  
  

Shipping Methods

We offer the following shipping methods:

• Standard Shipping (Sea Freight):
  Ideal for large and bulk orders, sea freight is a cost-effective method. Delivery typically takes 20 to 40 business days, depending on the destination.

• Standard Shipping (Air Freight):
  For faster delivery, air freight is available. This option is suitable for smaller packages, with delivery usually taking 7 to 15 business days.

• Express Shipping (Courier Services):
  We partner with leading courier companies like DHL, FedEx, and UPS to provide express shipping options. Delivery typically takes 3 to 7 business days, depending on your location.
  
  
  

Shipping Fees

• Free Shipping: Available on orders over $27.00
• Shipping Fee: $5.99 for orders between $0-$26.99

Please note: Shipping times may be affected by public holidays, the destination country, weather conditions, and the performance of international couriers.

FAQ

• I Entered an Incorrect Address!
  If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email with the correct information.

• My Item Arrived Damaged.
  We ship every item with extra padding. Despite this, around 1 in 1000 products arrive damaged due to mail service mistreatment. If this happens to you, please contact us with:

  • Your order number
  • A picture of the damaged product
    Once received, we'll be happy to send out a replacement free of charge.
    
    
    

Need Further Assistance?

If you still have questions that haven't been answered, please don't hesitate to contact us. We're here to help and will do our best to respond promptly.